How do I update my theme license key?

If you’ve changed your site’s domain or moved servers you’ll need to update your Real Estate 7 license key — to do that please follow the steps provided below:

1. Login to your Account Dashboard
2. Go to License Keys > find Real Estate 7 > click “Manage Sites” (screenshot)
3. Deactivate your old domain (screenshot) > close the modal
4. Copy your License Key
5. Navigate back to your sites admin > Appearance > Theme License
6. Paste your License Key > Save
7. Your new domain is now activated

Upgrading from One-time to Yearly License

1. Navigate to your sites admin > Appearance > Theme  License
2. Deactivate License
3. Go to License Keys > find Real Estate 7 > Copy your License Key
4. Navigate back to your sites admin > Appearance > Theme License
5. Paste your License Key > Save Changes (Important: Do not click Activate License, this will reactivate your old One-time license)
6. Your new Yearly license key is now activated

Troubleshooting: Unable to Access Theme License Page

If you are experiencing difficulty accessing the Theme License page or performing license functions, it might be due to your hosting provider blocking our IP address (2600:3c02::f03c:93ff:fea4:d2ac and contempothemes.com domain). This section provides steps to troubleshoot and resolve this issue.

1. Verify IP Block: Contact your hosting provider to confirm if our IP address (2600:3c02::f03c:93ff:fea4:d2ac and contempothemes.com domain) is indeed being blocked.
2. Request Unblock: If our IP is blocked, request that your hosting provider unblock it. Explain that this IP and domain are essential for your site’s license verification processes and need to be whitelisted.
3. Check Your Firewall Settings: Sometimes, firewall settings on your site can inadvertently block essential IP addresses & domains. Review your firewall settings or consult with your hosting provider to ensure that our IP address & domain are not being blocked by your site’s firewall.