How do I clear IDX cache?

When running CT IDX Pro you have two options for clearing the IDX cache:

1. WordPress Admin: Login to your sites WordPress Admin > find “IDX Cache” in the top bar (screenshot) > click Purge Cache — and you’re all set. This is generally all that’s needed.
2. Manually via FTP or SSH: This method will completely remove all cached IDX listing data from the site, which will in turn fire update checks for all the listings temporarily stored in your site’s database. This is useful when you make larger changes to your IDX settings, possibly using Reset IDX Data or you’re just wanting to clear up some disk space on your server.

Using FTP to Delete IDX Cache

1. Connect to your server via FTP, if you’re unsure about this process your hosting provider can help you out. We recommend using Filezilla it’s free and supports both PC and Mac operating systems.
2. Navigate to wp-content > cache (screenshot)
3. Delete “ct-idx-cache” and “idx_temp”
4. This process might take a bit depending on how much data has been loaded to the site, but let it run and wait till the FTP processes are completed before exiting the application.

Using SSH to Delete IDX Cache (recommended)

We recommend using SSH when manually deleting the IDX cache as it’s much quicker than using FTP, if you’re inclined you can do this yourself via command line (pc) or Terminal (mac). Since the method and process differs from host to host, it’s best to consult their documentation or support for specific steps to take to enable SSH, connect and traverse the server.

You’ll be navigating to the same “cache” folder as outlined in the FTP instructions, and deleting the same two sub-folders “ct-idx-cache” and “idx_temp”.