Knowledge Base

• How do I get support?
• I'm being redirected back home when trying to search listings?
• Refund Requests & Policy
• How do I update the theme?
• How can I protect my WordPress website from bots?
• How do I update my theme license key?
• Setup wizard finished but the demo isn't complete?
• Mobile menu isn't showing?
• Skipped setup wizard how do I get back?
• Google Maps aren't working?
• How can I easily duplicate a page?
• How can I change Elementor designs?
• I'm seeing display issues on mobile in Elementor pre-built pages?
• How do I create a Full-Width Page using Elementor?
• How do I change the secondary theme colors?
• Imported Elementor 9 and I'm not seeing page header images?
• Listing markers are disappearing when using map pan, zoom or draw?
• Listings search is ignoring search parameters?
• Header is broken/missing in Listings Search?
• Front end registration isn't working?
• How do I remove admin access for everyone but admins?
• I'm getting a 404 page error?
• I'm not receiving emails from my site?
• Contact forms aren't working or sending to a 404 page?
• How can I create my own Single Listing contact form?
• How can I disable auto-registration when using contact forms?
• How can I reduce contact form spam on my website?
• Missing strings in language file?
• How can I rename a custom field or taxonomy?
• Adding extra status flags in Real Estate 7
• I'm missing MLS data or seeing inaccuracies with CT IDX Pro+?
• How do I update my CT IDX Pro+ license key?
• Using CT Listings Elementor modules and not seeing listings displayed?
• How do I use the Brokerage ID parameter for CT Listings Elementor widgets?
• Listing "Book Showing" widget where does it go?
• I'm not seeing front-end changes on my site?
• I'm seeing a flash of unstyled content when using Elementor?
• How can I make my website faster?
• How do I automatically publish listings to my Facebook page?
• How can I increase lead generation & conversion?
• How do I add a favicon to my site?
• How do I migrate my website to Cloudways?
• How do I setup my Cloudways hosting server & application?
• How can I build my own custom header and footer?
• How can I build my own custom single listing template?
• Quick guide on migrating to Real Estate 7 from one of our previous or other providers real estate themes
• Override the parent theme footer sidebar area in child theme
• Using WPML to translate the "Featured" status
• WordPress stuck in maintenance mode?